By downloading or using Cuesheet, you agree to these terms. They're written in plain language and we've tried to keep them short.
Who we are
Cuesheet is an iPhone app owned and operated by Shelterwood AI Inc., a Canadian corporation based in Toronto, Ontario. References to "we," "us," or "Cuesheet" mean Shelterwood AI Inc. Contact: hello@cuesheet.ca.
License to use the app
We grant you a personal, non-exclusive, non-transferable license to install and use Cuesheet on any iPhone you own or control, subject to these terms and Apple's Standard End User License Agreement. The app is distributed exclusively through the App Store; please review Apple's terms when you install it.
Subscriptions you provide
Cuesheet requires a separate active Apple Music subscription to search the catalog and play tracks during Run mode. Cuesheet currently supports Apple Music only. Additional music sources may be added in future versions.
The Apple Music subscription is between you and Apple. Cuesheet doesn't process payments for it and doesn't have visibility into your subscription status beyond what the iOS MusicKit integration provides at runtime. Authoring a cuesheet works without an active subscription; only catalog search and playback are gated.
Refunds
Cuesheet is distributed exclusively through the Apple App Store. Refunds for any App Store purchase are governed by Apple's policies and processed by Apple, not by us. To request a refund, visit reportaproblem.apple.com or your App Store account.
Refunds for amounts paid to us directly outside the App Store, if any, are at our discretion on a case-by-case basis. Statutory consumer-protection rights in your jurisdiction (for example under Canada's provincial Consumer Protection Acts or the EU Consumer Rights Directive) apply where they cannot be waived by contract.
Music content and licensing
Cuesheet doesn't host, distribute, or license music. The app plays music from your connected service via that service's own playback API; music licensing terms come from your subscription with that service.
A personal Apple Music subscription does not include public-performance rights. Apple's terms restrict the music to personal, non-commercial listening. Using personal-account streaming in a commercial group fitness class — paid or unpaid, large or small — is not covered by your personal subscription and may infringe music rights.
If you teach at a venue that holds a public-performance licence (gym, club, fitness studio, etc.), the venue's licence usually covers the music played in classes on its premises. If you teach independently, in your own studio, or in a venue without a licence, you are responsible for obtaining the appropriate public-performance rights for your jurisdiction:
- Canada: SOCAN (composer/publisher rights) and Re:Sound (performer/maker rights) — both required for commercial fitness use; quoted via Entandem.
- United States: ASCAP, BMI, SESAC, and GMR — typically all four are needed because each represents a different repertoire of songwriters. (US copyright law does not require a separate sound-recording licence for in-venue analog playback.)
- United Kingdom: the joint PPL PRS licence ("TheMusicLicence"), which covers both composer/publisher and sound-recording rights.
- Other regions: the local performing rights organization(s) — equivalents exist in most countries.
Cuesheet does not provide and cannot provide a public-performance licence. It is solely your responsibility, as the person playing the music, to ensure you hold all necessary licences for the context in which you use Cuesheet — both your music service's terms of service (Apple Media Services Terms permit personal, non-commercial use only) and any public-performance rights required by local law.
AI suggestions are starting points, not advice
Cuesheet uses Apple's on-device foundation model, accessed through the Foundation Models framework, to generate suggested cuesheets, track chains, and cue placements. These suggestions are starting points to help you prepare a class — they are not professional fitness, training, or medical advice.
You, the instructor, are responsible for:
- The structure, intensity, and safety of every class you teach.
- Verifying that BPM ranges, gear cues, position changes, and class duration are appropriate for your riders.
- Communicating new-rider onboarding, bike-fit, and safety information.
- Making real-time adjustments based on what's happening in the room.
Cuesheet is a tool for class preparation and in-class cueing. It is not a substitute for instructor judgment, professional training, or rider safety supervision.
Rider safety and injury
Group fitness participation involves inherent physical risk. Cuesheet is a class-preparation and cueing tool — it is not a medical device, fitness-assessment system, or screening tool. Cuesheet does not screen riders for medical conditions, fitness levels, contraindications, or bike-fit issues.
You, the instructor, are solely responsible for:
- Ensuring participants in your class are appropriately screened for the activity, including any health-questionnaire, waiver, or par-Q process required by your venue or local regulation.
- Confirming that bikes are properly fitted to participants before class begins.
- Modifying or skipping cues that are inappropriate for the participants present, including new riders, riders with injuries, and riders communicating distress.
- Responding to medical events during class and following your venue's emergency-response procedures.
If a participant in your class experiences injury or a medical event, that responsibility rests with you and (where applicable) your venue. Cuesheet does not assume liability for injuries arising from class delivery, cue selection, intensity decisions, or instructor execution.
Acceptable use
Don't:
- Reverse-engineer, decompile, disassemble, or attempt to extract the source code of the app, except as expressly permitted by applicable law (including, where applicable, EU Software Directive 2009/24/EC Article 6 for interoperability purposes).
- Use Cuesheet to harass, threaten, or harm anyone.
- Use Cuesheet to violate any law, regulation, or third party's rights.
- Circumvent or disable any security or rate-limiting features.
- Use Cuesheet to redistribute, copy, or share music in ways that violate your music subscription's terms.
Your content, our content
Cuesheets you create are yours. We don't claim ownership of the class structures, track selections, cue placements, or scripts you author. They live on your device.
The Cuesheet name, app design, code, and brand are ours. These terms don't transfer any of that to you.
Disclaimers
Cuesheet is provided "as is" and "as available". We work hard to make it reliable, but to the maximum extent allowed by law, we don't warrant that:
- The app will be uninterrupted, timely, secure, or error-free.
- Every AI-generated suggestion will be appropriate for your specific class, riders, or fitness context.
- Every track will remain available on Apple Music indefinitely — the catalogue changes.
- The app will be compatible with every future iOS version or iPhone model.
Limitation of liability
To the maximum extent permitted by applicable law, Cuesheet's total liability to you for any claim arising out of or related to these terms or your use of the app is limited to the greater of (a) the amount you have paid us in the 12 months before the claim, or (b) CAD $100. We are not liable for indirect, consequential, special, incidental, or punitive damages.
Some jurisdictions don't allow these limitations, in which case they apply to the maximum extent permitted there.
Indemnification
You agree to indemnify, defend, and hold harmless Shelterwood AI Inc. and its officers, directors, employees, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of Cuesheet in violation of these Terms.
- Class delivery decisions you make using Cuesheet, including injury or harm to class participants.
- Your failure to obtain required music licences or meet your music service's terms of service for the context in which you use Cuesheet.
- Any breach by you of applicable law or any third party's rights.
This indemnification survives termination of these Terms.
Termination
You can stop using Cuesheet at any time by deleting the app. We may terminate or suspend your access if you breach these terms or use the app in a way that creates risk for us, other users, or third parties. Where reasonable, we'll give notice before terminating; where the breach makes notice impractical, we may terminate immediately.
Changes to these terms
If we change these terms, we'll update the "Effective" date at the top. If the change is material, we'll notify you in the app on next open before the change takes effect. Continuing to use Cuesheet after a material change means you accept the new terms; if you don't, you can stop using the app.
Special terms for Cuesheet obtained through the Apple App Store
The following terms apply when Cuesheet is downloaded from the Apple App Store. They sit alongside the rest of these Terms; if there is a conflict between this section and another section of these Terms with respect to App Store distribution, this section controls.
- The licence we grant you is to use Cuesheet on any Apple-branded products that you own or control, and as permitted by the Usage Rules in Apple's Standard End User License Agreement.
- Apple is not responsible for Cuesheet or its contents. Apple has no obligation to provide any maintenance or support services with respect to Cuesheet. Any maintenance and support is our responsibility, not Apple's.
- You agree to comply with any applicable third-party terms when using Cuesheet — for example, your wireless data plan terms.
- Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
- If Cuesheet fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for Cuesheet (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to Cuesheet, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are our sole responsibility.
- We, not Apple, are responsible for addressing any claims by you or any third party relating to Cuesheet or your possession or use of Cuesheet, including product liability claims, claims that Cuesheet fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
- In the event of a third-party claim that Cuesheet or your possession and use of Cuesheet infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.
Governing law and dispute resolution
These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles. Any dispute that cannot be resolved informally will be resolved in the courts of Toronto, Ontario, and you and we consent to the personal jurisdiction of those courts.
If a provision of these terms is held unenforceable, the remaining provisions stay in effect.
Contact
Questions about these terms? Email hello@cuesheet.ca.
Cuesheet is operated by Shelterwood AI Inc., Toronto, Ontario, Canada.